Why can’t I log into Yahoo mail account?

You want to send an urgent email from your Yahoo account and when you eventually try to gain access to your account, you suddenly find out that you cannot log in to your account because of some unknown reasons. In that scenario, you do not have to feel depressed because this article will show you how you can log in to your Yahoo account once again after eradicating all the login issues. So, if you have a doubt that why can’t I log into Yahoo mail account, then you must use this article to know the reasons as well as eradicate the issue.

can't I log into Yahoo mail

Reasons why you can’t log into your Yahoo account

  • Most probably, the Yahoo mail service is currently down
  • You have made typo mistakes while trying to log in
  • The caps lock was on when you were entering the Yahoo mail login credentials
  • You are visiting a site other than https://login.yahoo.com/ for logging in
  • There is an issue with the browser or its settings you are using

Hopefully, this clears your doubt why can’t I log into yahoo mail. Now that you have known the reason, you can simply follow the instructions given in the upcoming sections to fix the login issues.

Fix Yahoo mail USA login problems

If you are not able to log in to your Yahoo mail account, then you must use the instructions given here:

(Note: you can use some of the solutions if you are unable to sign in into Yahoo mail on Android)

Fix 1- check if the Yahoo server is down

In case you were able to log in using the same credentials previously and suddenly you are not able to log in, then there must be a server-related issue. You can use one of the platforms to track the status of the webpage you are visiting. If you find out that the server is down, then you must try to log back in later by visiting the https://mail.yahoo.com/ webpage.

Fix 2- check typo mistakes

Most probably, you are making a typing mistake while entering the log-in credentials or the Caps lock is on. If that is the case, then you must retype the username as well as password and see if it helps. If you are sure that you are entering the correct details, then your password must have changed without your knowledge. In that case, try resetting the password.

Fix 3- Reset Yahoo mail login forgot password

In case your password was changed without your acknowledgment or you have forgotten it, then you should reset it immediately. To reset your password, follow these steps:

  1. Go to the login page of Yahoo i.e. login.yahoo.com
  2. Here, enter your email address and click ‘Next.’
  3. Tap on the ‘Forgot password’ option.
  4. Choose the password recovery option: Text or Email.
  5. The next steps will be based on your selection.
  6. Enter the verification code when you get it.
  7. Complete the given on-screen prompts.
  8. Use the new password for logging in.

Fix 4- restart your browser or clear its cache or cookies

At times, simply restarting your PC or the browser will fix the issue. However, if that does not help, you may try to clear the cache and cookies from your browser. This would help in fixing the login issues. Apart from this, you can also try to use another web browser and see if that works.


These were some of the possible fixes to resolve the login issue. After going through this post, it must be clear to you that why can’t I log into my Yahoo mail account even after trying every possible thing. Just follow each instruction carefully and you will come out victorious.

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