Fix iPhone & iPad cannot get Mail- the Connection to the Server Failed

The connection to the server failed! Well, this type of prompt can irritate you, when having an urgency to send an email via your iPhone or iPad. Once you receive such type of prompt on your iPhone or iPad screen then you will not be able to access emails on your iPhone. Are you also getting error messages related to mail server failure? If this is so, then this article is going to be very helpful for you all. As we will guide you steps by step on how to fix iPhone & iPad cannot get mail- the connection to the server failed.

iPhone cannot get Mail

Your iPhone is the most convenient device to access mails on the go, whether it is Gmail, Yahoo!, Hotmail, Rediff, or Outlook Exchange. Being unable to read and reply to your important emails can be irritating and also sometimes it may impact your work or personal life. The reasons behind this error message can be from poor internet connection to an iOS bug.

Methods to Fix iPhone & iPad cannot get Mail- the Connection to the Server Failed

There are several methods to fix iPhone mail connection server error. Let’s head to all of them one by one. Try all the methods to get fix your connection server error on your iPhone and iPad.

Method 1: Try to check the Internet connection on iPhone

First, you will need to check your Internet connection. Either you are using cellular data or Wi-Fi. Make sure that it is fast and secure to avoid further inconvenience.

Method 2: Try restarting your iPhone

Try restarting your iPhone & iPad as it can lead to fixes most of the errors. Hold and press the Home and Power button together until you see the Apple logo. Once the restarting is finished, try to open the Mail app on your iPhone & iPad. Now, check the connection to the server failed should be solved.

Method 3: Remove and re-add mail account on iPhone

In this method, you should try to delete your mail account and again add it. Now, login into your account again by using your login credentials as re-entering the username and password often makes the mail work on your iPhone & iPad.

Method 4: Try to reset the mail account password for your iPhone& iPad

You can try to change the mail account password to “fix iPhone & iPad cannot get mail -the connection to the server failed”. If your mail app is not responding at all, you can reset your password by visiting the website of your mail account over Chrome, Safari, or Opera.

Method 6: Verify the Server Connection iPhone & iPad

If you are unable to use Outlook mails on iPhone & iPad then you will need to contact your Exchange administrator. An administrator may have unchecked the permission on Exchange that allows you to access mails on your iPhone.

Method 7: Try to Reset Network Settings on your iPhone & iPad

 If all of the above ways fail to “fix iPhone & iPad cannot get mail -the connection to the server failed” problem then try to reset the network settings of your iPhone and iPad. To do that, just follow the steps give below.

  1. Head to settings>General>Reset>Reset Network settings
  2. Now, enter the passcode of your iPhone or iPad
  3. Then select the Reset Network Settings
  4. Now, restart your iPhone or iPad

Method 8: At last, try to factory reset your iPhone

We recommend this option as the last option to “fix iPhone & iPad cannot get mail -the connection to the server failed” as it leads to removing all types of data from your phone. Before moving on to the factory reset option make sure to backup data in iTunes or iCloud.


In short, to “fix iPhone & iPad cannot get mail the connection to the server failed problem” on your iPhone and iPad you will need to check first your internet connection. Then you should go through all the steps one by one to fix the connection to the server failure issue. If you have further any query then visit the official website.

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